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SAFE USE. CLEAR EXPECTATIONS.

Terms built around
trust and consent.

The rules for using KeepOn responsibly, explained in plain language.

Effective date: 7 January 2025
Parent and teenager reviewing KeepOn

The most important rule: Consent

You must always obtain real, informed consent from the person being monitored.

Only for a child in your care•Consent required•No unauthorised monitoring

The terms, chapter by chapter

Open a chapter whenever you need more detail.

1. Acceptance of Terms

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Welcome to the KeepOn app, owned and operated by InsularCode Ltd ("Company," "we," "us," or "our"). By downloading, installing, or using the KeepOn app (the "App"), you agree to comply with and be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use the App.

By creating an account and using the App, you certify that you are at least 18 years of age and have the legal capacity to enter into these Terms.

2. User Account Creation

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To use the App, you must create an account. You agree to provide accurate and complete information during the account creation process, including a valid email address. The following requirements apply:

  • Email Verification: Upon registration, a code will be sent to your email, which you must enter in the App to proceed.
  • Password Requirements: Your password must contain at least one lowercase letter, one uppercase letter, one numeral, one punctuation mark, and have a minimum length of seven characters.

3. User Responsibilities

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As a user of the KeepOn app, you agree to:

  • Be at least 18 years old.
  • Keep your password secure and confidential.
  • Provide accurate information and update it as necessary.

4. Consent and Responsible Use

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By using the KeepOn app, you agree to the following:

Authorized Use: You confirm that you are legally authorized to monitor the dependents on whom you are installing the KeepOn app. This includes obtaining explicit consent from:

  • Elderly Adults: If you intend to monitor an elderly adult, you must obtain their consent before installing the app on their device.
  • Children: The app should only be installed on devices owned by children who are your legal dependents. By using the app, you certify that you are the guardian of the child and have obtained any necessary consent.
  • Prohibited Use: You are prohibited from installing the KeepOn app on any device without the explicit consent of the individual who owns that device. Unauthorized installation may result in the immediate termination of your account and access to the app.
  • Reporting Unauthorized Use: If you suspect any unauthorized use of the KeepOn app or any violation of these Terms of Use, you are encouraged to report this to support@keepon-app.com.
  • User Responsibility: You are responsible for ensuring compliance with all applicable laws and regulations regarding the monitoring of dependents. Failure to comply with these guidelines may result in the suspension or termination of your account.

5. User Conduct

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You agree to use the KeepOn app only for lawful purposes and in a manner consistent with these Terms. You must not:

  • Engage in harassment or abuse of any kind.
  • Misuse data collected through the App.
  • Gain unauthorized access to any part of the App or any systems connected to it.

6. Limitations of Liability

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To the fullest extent permitted by law, InsularCode Ltd is not responsible for any data loss or service interruptions related to your use of the KeepOn app.

7. Termination of Service

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We reserve the right to suspend or terminate your account at our discretion, without prior notice, if you violate these Terms, engage in prohibited behavior, or use the App without proper authorization.

8. Governing Law

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These Terms shall be governed by and construed in accordance with the laws of the country where you are based.

9. Dispute Resolution

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Any disputes arising under these Terms will be resolved through mediation. If mediation fails, you may pursue other legal remedies as available under the law.

10. Amendments

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We reserve the right to change these Terms at any time. We will notify you of any changes through the App or via the email address associated with your account. Your continued use of the App after such changes constitutes your acceptance of the new Terms.

11. Contact Information

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For any questions or concerns regarding these Terms, please contact us at:

  • Email: support@keepon-app.com

Need help understanding these terms?

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